Rewards

Thank you for being part of the J. Friend & Co family.

J. Friend & Co Rewards is our way of giving back. We've kept it easy - you'll receive 5 points for every dollar spent + a gift on your birthday. Your reward points turn into credits, to use towards future orders!

Invite a friend to try our honey

and you'll both get $10 off!

Any questions please contact us, we are always happy to help – sales@jfriend.co.nz

FAQs

Joining is absolutely FREE! You earn 5 points for every $1 spent after you have joined up.

Log into your rewards account, then click on the "parcel" button to open the rewards panel.

Log into your account, then click on the "parcel" button to open the rewards panel. Next, click on All rewards. If you have enough points, click the Redeem button. Use the points slider to select the number of points you would like to spend, then click Redeem.

Vouchers redeemed from points cannot be used in combination with other promotional codes or discounts.

You need to be logged into your account to earn points.

No, points cannot be added to your account for past purchases. You can start earning points for all future purchases once you have signed up and you are logged into your account.

Terms and Conditions

EARNING & SPENDING POINTS
Points are not valid on shipping costs. No other coupon code can be used when redeeming reward points. Restrictions may apply. Points are only awarded to registered accounts. No purchase necessary to register.

RETURN/EXCHANGE POLICY
In the event of a return/exchange of any eligible purchase that initially earned Points, such Points will be deducted automatically from the Account that was used for the eligible purchase. Points will be deducted at the same rate as they were earned. Upon the return and/or exchange of products awarded through the redemption of Points, all redeemed Points will be forfeited.

PROMOTION
From time to time, J. Friend & Co may advertise or offer exclusive offers to select Members to earn extra points or to redeem Points for items other than standard Program rewards, benefits, and discounts.

ACCOUNT CLOSURE
If you close your account then points are reduced to zero upon termination of the Membership. Points have no cash value and are not exchangeable for cash.